Contact Information -
Learn about the many ways we have available for you to contact Customer Service.

Live Chat -
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Customer Service Support Line (24-48 hour response time):
Available Monday - Friday 8:00am - 5:00pm EST: higheredcs@cengage.com

24/7 Online Ordering:
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For Instructor's Review Copies

Autodesk Press	:	800/477-3692
Brooks/Cole	:	800/423-0563
Course Technology	:	800/648-7450
Delmar	:	800/477-3692
Heinle ESL	:	877/633-3375
Heinle Foreign Languages	:	800/423-0563
South-Western College	:	800/423-0563
South-Western Educational	:	800/477-3692
Thomson Engineering	:	866/349-2431
Wadsworth	:	800/423-0563
Email	:	review@thomsonlearning.com
Request Sample and Desk Copies

FAQs -
Please review the Frequently Asked Questions for answers to general questions about the Service Plus Program.

Rep Locator -
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Claim Policy -
Find out the procedure for counting cartons before signing for a shipment and how to make claims.

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Cengage Custom Solutions -
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Copyright Permissions -
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Returns Policy -
Review the general guidelines for returning products to Cengage Learning.

InfoTrac Card Replacement Policy -
Review the general guidelines for replacement of InfoTrac Cards.