March 22, 2004

Thomson Custom Publishing Announces 20% Returns Policy

Thomson Custom Publishing has increased its standard returns limit from 10% to 20% of materials purchased. This is being done to help college bookstores better manage their inventory of Custom products.

Thomson Custom Publishing will accept returns of 20% for orders placed on or after January 1, 2004. All returns must be received within one year of the original invoice date and be accompanied by the original invoice.

This policy applies only to Thomson Custom Publishing products, and does not affect any other promotions or offers extended by Thomson Learning or The Thomson Corporation. Complete details about ordering Custom products can be found on their college store web site: http://serviceplus.thomson.com/custom.htm.