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Attention Text Manager

At Cengage Learning, we are constantly evaluating ways to better serve our customers: bookstores, channel partners, institutions, instructors, and students. As part of our regular price reviews,we are reducing prices on over 1,300 ISBNs effective July 8, 2016. View the complete list here.

In order to make sure that our channel partners take advantage of these lower prices on existing inventory, we are offering for a limited time, a credit to previously purchased inventory that has yet to be sold.

ALL credit requests must be submitted no later than July 31, 2016 by submitting this electronic form or customers that require use of their own chargeback can submit them to

Please note that current return timelines remain unchanged. However, after July 31, 2016, any customer continuing to purchase these ISBNs, who then returns these ISBNs will be credited using the new list and net prices, regardless of the price on invoices prior to July 8, 2016.

We appreciate your support in this process as we continue to provide affordable options to students for their course materials. CengageBrain will be updating pricing to reflect these changes on July 8, 2016.

If you have any questions regarding a specific return, please contact Cengage Learning Customer Service at 1- 859-657-4777.

Thank you for your continued partnership.

Pam Snow

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